Business standards

As part of our commitment to service excellence, PROSTOR D.O.O. has resolved to adopt the RICS Real Estate and Agency Brokerage Standards (REABS) in 2015.

Furthermore, as the first and so far only company in Bosnia-Hercegovina, and one of a very few companies in the region, PROSTOR proudly bears the Regulated by RICS designation, which means that all our operations are subject to rigorous RICS rules and control.

For more on RICS please refer to www.rics.org

Royal Institution of Chartered Surveyors (RICS) Certificate

Our business policy is based on the satisfaction of our clients with the quality of services we provide. By adhering to these principles, we secure a long-term success for our business. Our commitment is to provide a top-quality service within: real estate brokerage, consulting, project management and real estate appraisal.

In order to comply with the above, we are commit to:

• Realization of solutions that fully satisfy the needs of our clients
• Setting ambitious, measurable and achievable goals for quality of our services
• Staff training
• Promotion of team work
• Constant review of the quality management system
• Create good partnerships with suppliers and other stakeholders
• Environmental care